Customer Testimonials
I am impressed. Very welcoming. Good people to do business with. Thank you.
Great. They took me on time and preformed all the tasks required. I was on my way in no time.
Got the job done asap
Best experience I have ever had when purchasing a new car! Dave Steven’s and all who were involved we amazing!
My experience was excellent,my salesman Dave Stevens was the best, he bent over backwards for us,held my vehicle while my check came through mail, found myself a new home for vehicle purchase thank you Basil👍🏻😊
They're amazing fast friendly service
Took a bit to talk with finance guy and had no knowledge of why until I asked why it was taking so long. There is no rush about them doing anything there but they did work with me on what I wanted and needed.
They were amazing today. Long story short I was having a hard time with a certain place to get my tires put on and when I came to Basils for help they were more than helpful. They made a very stressful situations much better and I couldn't thank them enough. They did everything they could to help me out and I left very happy. Thank you so much for your time and effort.
Excellent salesman....So Thankful for Brad to have the patience with me . & He was straightforward & wonderful
The service was wonderful my questions were asked Brad is a great guy for going through for buying a vehicle
Great staff
Great day, Allen was fabulous as always.
Alegria in sales was a pleasure to deal with at Basil. She answered all my questions and made me completely comfortable working with Basil Fredonia. I love my new Equinox and had a great experience shopping and buying with the Basil team.
They were very thorough and even sent me a video of them working on my car in real time. I like that they do that now.
Super friendly. Made it the process of getting an oil change and tire rotation simple. Also was pretty quick with getting the services completed.
Overall experience was excellent. No chaos, efficient start to finish. No nonsence. Straightforward business like it should be. We came to what I think is a great deal. I definitely would recommend and ask for Ace.
Extremely helpful and pleasant to deal with
The team went above and beyond to assist us in our purchasing decision. We appreciate their hard work, dedication and attention to the details making our experience easy and enjoyable.
Very good job with the transaction smooth all fast very pleased great to deal with recommended dealer
Friendly and supportive service. 15 years of great experiences with a wonderful staff and techs.
I’ve always been very pleased with Basils work performed on my vehicle that I bought at Basils but I gotta admit I was disappointed that my last visit my ordered parts were sold to someone else, I was not informed about this prior to my appointment for repairs and I had to have the repairs rescheduled for the following week. I felt sorry for the employee that had to tell me but the work is done and alls well
Awesome experience and excellent customer service.
I’m extremely happy with the service I received Brad St Clair made my experience very pleasant and they were able to get me a financial deal I was very happy with I will definitely recommend this dealership to family and friends
This is the third vehicle I have bought there and always plan on going back. They are quick and provide a great buying experience as well as quality vehicles!!!
We had a very good experience at Basil. I’d say the best experience we’ve ever had purchasing a car. Thank you very much Basil Fredonia!
Traded a 2021 Chevrolet Colorado for a 2025 model. Paperwork ready when I arrived. New truck ready to go. 20 minutes is all it took to drive the new one out of the dealership. Thanks Allen Matter.
Excellent customer service
Brad, our salesman, was great every step of the way. He wasn't pushy and didn't try to tell us anything but the truth. He made my car buying experience awesome!
Great car-buying experience! From my first inquiry to driving my new car away, all contacts where at-the-ready and helpful. I was grateful for Alegria's patience with the questions I had and impressed with her car knowledge overall! Handling the finance end of things went smoothly, which made for less stress altogether. Loving the car! Thanks for the TLC Team Basil!!
Got me into the car I wanted and quickly. Great staff and great service.
I said this before and I saying this again Basils Fredonia are number one . I bought cars and trucks from basil before. Thay treat you like family there .If they don't have it there they will get it for you or find a way too.i can say this you can walk in there with out q car and they will have you driving out of there .go in to sales and ask for Dave he will have you driving away.
Very thorough!
Great fast and friendly service
Basil has always taken care of my GMC Sierra in a professional and effective manner. Thanks!
Great service
I went to basils looking to trade in my car and lease a new vehicle, everyone at Basils was very helpful especially Ace pierce! Highly recommend him. He is new at his job, however he was very knowledgeable and helpful the entire time. Especially about the vehicle I was interested in! I did get a 2025 Chevy Equinox and couldn’t be happier! Thank you everyone at Basils Fredonia 🙂
I was very impressed, especially with my sales lady and the entire staff. It was so easy and I appreciate all you did to help me get the right vehicle. Thank you.
Once Again I Was At Fredonia Basil’s For The Yearly State Inspection, Oil Change and Slow Leak In The Rear Right Tire…Was Treated Very Good As Usual…Everywhere Was Nice & Clean…Bad Valve Stem Was The Problem…Changed and Rotated The Tires…Problem Solved! Once A Again Very Happy With My Service!!!
Friendly, courteous and efficient. A+
Absolutely satisfied…I have purchased and leased over 12 vehicles from the Basil family of dealerships and keep comming back ! No games just straight up honest dealings….you should give them a look on your next vehicle …
Very pleasant and easy
It was great. They were really helpful. And they do there best to get you in the best car possible for your budget. Thank you
Basil, Chevy dealership was an amazing experience. We are from out of town and I called and made an appointment. They were very friendly professional, and I appreciated everything that they did… I would recommend them to anyone at any time. It’s definitely a go to if you need any type of service thank you basil Chevy dealership.
Excellent experience with my purchase kudos to my sales guy Mr pierce for all the help on making it happen.
Thank you! Appreciate the quick and caring service.
It was nothing but professional at basils of Fredonia today! Dave made it easy and was so helpful!! Thanks for the new ride!! I would recommend getting a vehicle from here to everyone!
Great experience!! Dave was super nice. I will definitely be back next time I buy a car. Thanks Dave
Good people to deal with
So glad I chose Basil Fredonia. We got a newer care with little miles. Our salesman Jason was very nice, informative, and not pushy. He even took the time after we fully purchased the car to show us how each feature in the car works. Highly recommend.
I had my car diagnosed with a noise issue I had a couple weeks ago. I took it in today to have the service done. Although the noise is still faintly there, which appears that there's also a second problem, they very graciously had two mechanics test drive my vehicle to diagnose more accurately on what the other problem is. Now determining what it is. We can move forward. Buying a used car means you're buying somebody else's problems which you are unaware of and wear and tear like any other vehicle. They made this process feel ...
Great service!
Friendly customer service fast and very good service. Waiting room is the best donuts and coffee was banging.
Brett was amazing . Great easy and fast experience.
Very nice and quick
It was great 👍 . Sales men was awesome. Very smooth transaction.
Brad was awesome. He did everything to make sure I got the vehicle I wanted
Basil Fredonia was excellent to work with when I decided to buy a new vehicle. I had the pleasure of working with Brett K., he went above and beyond throughout the entire process. I received great trade in values on both of the vehicles I traded, and everything was done so quickly. I would 1000% recommend Basil Fredonia, I will only be buying my vehicles from Basil going forward, their service and team is above the rest. Thank you again Brett you rock!!!!
Best dealership in town!!
Staff was very attentive, responsive and helpful. I felt no pressure but felt properly guided at the same time.
Excellent customer service from every department. Brad was an excellent point person in sales and facilitated everything.
did very nice job diagnosing and fixing my car. They did a good Job. thanks
The workers are great and polite and took care of me very well and quick